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PC Support:	No risk PC maintenance :
Contact us at: support@outofafrica.ie	We will check your PC out online, let you know if we are able to fix your problem and quote you on doing just that! We will do this at NO CHARGE! You can use this service to diagnose software problems, assist with configurations, installations, virus removal, AdWare removal, MalWare removal etc. Cost? Our average charge is between €20 and €50. Because we are not physically on your premises, we often work with you, telling you what to do to fix the problem and then checking the results. This saves us time and you money!
We do not call at your house, we fix your problem on line, over the Internet. If we cannot fix the problem in this way, we will tell you and charge you nothing! No inconvenience for you. Done at a time suitable to us all.
You are visitor number:

Requirements:

	You MUST be able to connect to the Internet. Broadband preferred.
	You must be connected to the Internet at the arranged time.
	Simple as that!

How does this work?

	You send us an email.
	Tell us the symptoms of your problem.
	We may come back with questions.
	We will arrange a date and time and will send you more explicit instructions.
	On that date and time, you must log on to fully secure web site (https) that we will share with you, as above.
	That secure web site will give you a unique Client ID.
	email or text us that ID.
	We will log on to your PC and take control, after you have allowed us the necessary permission. (You may watch exactly what we are doing and stop us ay any time, by simply clicking your mouse).
	After diagnosis, we will tell you what is wrong with your PC and quote you on fixing it.
	You have no obligation to accept that quote.
	There is no charge for this initial diagnosis.
	Once the session is closed, we are unable to log back on to your PC, we can only do this when you allow us. You have to be at your PC for us to access it and physically give us permission. The Client ID is unique and valid for one session only.
	The connection is via a secure, encrypted SSL connection that is protected by certificate.
	100% Secure!